An email will be sent containing your tracking number to monitor when delivery will be made. Important information for EU, USA and International orders: import tax maybe charged according to the delivery country's laws. Refusal of parcels will result in return charges being deducted from any refund. Please refer to your own country's laws before ordering.
We currently do not offer standard shipping outside of the above listed regions due to the volatile price of shipping during the COVID pandemic. Customers outside of these regions should contact us for a shipping quote.
Please send all returns in their original packaging to:
Holland Esquire Online Returns Mancor House, Bolsover Street Hucknall, Nottingham NG15 7TZ, UK Tel: +44 (0)0115 670 1879
For further information please email: firstname.lastname@example.org
YOU MUST MARK ALL RETURN PARCELS WITH UK RETURN GOODS (STICKER INCLUDED) CLEARLY ON THE OUTSIDE OF THE PACKAGING. THIS AVOIDS EXTENSIVE DELAYS AND IMPORT TAX AT CUSTOMS IN THE RETURN TO US OF YOUR PARCEL. IF THESE MEASURES ARE NOT FOLLOWED YOUR RETURN PARCEL WILL BE REFUSED.
Items must be returned within 28 days of the dispatch email date. Items that have had the swing tags removed will not be eligible for return. All returns will be at the customers expense unless sent in error by Holland Esquire or the product is faulty. If you wish to return an item(s) then please return your item(s) in the original packaging or suitable alternative marking on the returns form the item(s) you are returning and why. Items that are returned in unsuitable packaging meaning that garments are not received back in the condition they were sent will not be eligible for a refund and either returned to the customer or a pressing fee of £15.00 will be charged. Items returned without Suit bags and Coat Hangers will have a fee of £15 deducted from any refund. If you wish to exchange for another item of equal or less value then please note on the form and a replacement item will be sent on receipt of and checking of your return item. A credit will be made for any difference in value. If you wish to exchange for a higher value item then you will need to re-order through the website and a credit will be made for your original order.